All orders are packed and shipped within three business days.
Australian Customers
Orders are shipped Australia wide via Australia Post in a postage bag. Express post may be selected at checkout for an extra fee.
USA Customers
Customers from the USA have two shipping options. DHL Express is the more expensive but faster option and will take 7 Business days from the time of shipping.
USA shipping is the cheapest option whereby we send your orders in bulk to the USA via DHL and then your order is shipped from there via priority mail. You may not receive your tracking number until 3 weeks after your order however once you do, your parcel will arrive within a few days.
This option may take up to 4 weeks for your to receive your parcel however on occasions it will arrive within 2 weeks.
Other International Customers
International orders are shipped via DHL Express. PLEASE NOTE: If you are purchasing internationally, there may be tax, duty or custom charges involved. B you leotards are not responsible for the cost of charges or taxes that may be associated with your purchase. Please contact the customs office in your country for possible charges in receiving your purchase.
Delivery
The postage and handling of deliveries once dispatched, is not our responsibility, but rather the responsibility of the postage/courier company used. We provide quality trackable delivery services, however, sometimes items do go missing or get damaged. We will look into lost or damaged deliveries, however, we will not compensate for these lost or damaged deliveries as fault ultimately lies with the postage/courier company used. Compensation claims can be lodged with the courier or postal service directly.
Out of Stock
In the rare occurrence that your item is out of stock we will notify you as soon as possible. If we are unable to deliver the goods in a reasonable time frame we will refund you immediately.